Since Elisha Graves Otis invented the first elevator with a safety protection device in the mid-19th century, elevators have evolved into vital equipment supporting both real estate and public transportation sectors, finding widespread application. The real estate industry, in particular, stands as the predominant downstream market for the elevator industry, comprising approximately 98% of its usage.

Based in Helsinki, Finland, KONE has been headquartered there since its establishment in 1910, boasting a rich history spanning over a century.

During the early 20th century, KONE pioneered the introduction of innovative technologies like hydraulic and traction elevators, thus significantly enhancing the performance and efficiency of elevator systems.

Finland's KONE Group stands as a titan in the elevator manufacturing industry and a frontrunner in global elevator technology innovation. With ownership of over a thousand patented technologies spanning energy efficiency, safety, comfort, and more, KONE elevators have become the preferred choice for architects and developers worldwide.

Alongside its prominent role in elevator and escalator manufacturing, KONE boasts robust expertise in elevator maintenance, modernization, and digital services.

In 2019, KONE introduced the industry's inaugural smart elevator product series, the KONE DX elevators, globally. Leveraging built-in connectivity, this intelligent elevator delivers passengers an innovative experience that prioritizes safety, efficiency, energy conservation, and comfort. This is achieved through seamless integration of design, cutting-edge technology, new materials, applications, and services.

Digitalization, a pivotal strategy and capability of KONE, is also evident in elevator maintenance and refurbishment. In the realm of maintenance services, KONE has spearheaded a new era of predictive maintenance through the integration of artificial intelligence technology. By enabling real-time monitoring and intelligent analysis of escalator maintenance, potential faults can be proactively identified, ensuring peak performance, enhancing the riding experience, and reducing equipment failure rates by 55%, along with minimizing entrapment risks by 40%. Furthermore, KONE has integrated the force of digitalization into the revitalization of old buildings and the installation of elevators within them, actively driving urban renewal projects forward with tailored and versatile solutions.

The KONE Group is dedicated not only to product technology research and development but also to prioritizing environmental protection and sustainable development. Their elevator systems incorporate energy recycling during operation, resulting in significantly reduced energy consumption and operating costs. Reports indicate that KONE Elevator's energy-saving technology can slash energy consumption by up to 70%.

In 2023, KONE spearheaded the introduction of a carbon-neutral elevator, implementing carbon emission reduction measures across all stages, including design, material selection, manufacturing, logistics, and installation. Additionally, they offset any unavoidable carbon emissions generated during the material production process, ensuring that every delivered elevator adheres to carbon neutrality standards.

To expedite its growth and broaden its market presence, KONE Elevator has pursued expansion through mergers, acquisitions, and collaborations. Over the past few decades, the company has engaged in numerous mergers and acquisitions, acquiring several local elevator manufacturers and service providers to bolster its global market standing. Moreover, KONE collaborates with other firms to jointly develop innovative technologies and products, thus extending its reach into new business domains.